Mosaic is not the same restaurant I remember. Went there for New Year Eve lunch 12/31/14. Asked for a window seat,(there were plenty) and got seated in a plastic bush in the center of the room. Across the way,a tablecloth was draped over a table that had the top glass over its contents broken,that was left there next a to the window....where some of us would have liked to sit.The waitress warned us about the new waiter that would be taking our order,and mentioned that she would make sure he got it right.Which he did,but then we never were checked on after that,until he brought the check.Our table had only forks on a napkin,as did most of the tables with diners and without. As I pondered whether it was a new Mexican tradition to eat with only forks,I noticed that 4 recently seated diners had knives and forks. Okay....dishwasher problem,not enough utensils,who knows....But I will not be returning to Mosaic any time soon.Shoddy shoddy shoddy without the dialed down drink or menu prices.
We ordered the cheese crisp. We forgot to order chiles on it. When she brought it back it had green peppers on it. I said these are green peppers, and she told the cook and he said no, those are green chiles. Ok. Bottom line is I was born in Tucson and raised on sonoran style Mexican food. I KNOW the difference between the two. Don't insult me by telling me different. And, and, the beans I ordered maybe were four tablespoons full. If the young man who came to the table to sooth us is the owner, oh, my, god. Good luck in the future little boy, were gone and won't be back. Barry A Malone
I had got married on the 29th of March and had a little less than 200 people or at least 200 people. we were supposed to get food at 5:00pm for all of our guest Marys lucky dollar didn't come until 7:00pm. My guest where upset hungry and some even left because they couldn't wait any longer to eat due to them being elderly and needing to take medicine. Mary's lucky dollar decided to give my Mother in Law their pots and pans and said to give it to Gabby at Balloon Land that they didn't have enough room and didn't want to wait to finish serving everyone till the food was completely gone. They had called my phone asking for their pots and pans I informed them my mother in law has them. she then stated can you call her and have her drop them off at the balloon land. I did do this and informed my mother in law they needed them that night for a job the following day as soon as they called me. I tried talking to them about them being two hrs late and they just pretended they didn’t know what I said and said we just need our stuff you talk to gabby then hung up. The lady didn't call back nor gave me her name when I asked so I assumed it was taken care of. Two weeks later she calls back again stating we haven't given them their stuff back. So I responded and said Why was the stuff given to my mother in law in the first place it’s not our responsibility to have your stuff that is your guys job to have all of your stuff and be responsible for it at all times. And another thing I would like to know who I speak to about the dinner service you guys where 2 hrs. late and I had guest who had left because of this. She immediately said YOUR A LIAR!!! WE WHERE A COUPLE OF MINS LATE AND THATS IT. You owe us money if anything because we made food for 275 people. I said excuse me???? Did you just call me a liar??? this is how you treat your customers ??? First of all I paid a good amount of money for Gabby to pay you to feed for 200 people and that was at an all you can eat expense as well so that’s not my problem you made more then you were supposed to. What is your name? she said why do you need to know my name you just call gabby and take it up with her!! I said because I need to know who I am speaking to! So may I have your name please? she said Rosa I said ok Rosa and what is your last name? she said why do you need to know this information I said so I can report you for the bad service you did you were 2 hrs. late then you give my mother in law stuff that wasn’t hers to make it her responsibility and now you are calling me a liar and saying I owe you money when i paid 5500 for all of this to be perfect and it wasn’t!!!! well Roberto said it was good service and yes and who is Roberto was he my husband ?? was he the one who paid for all of this to happen???? No it was me and my husband and I’m telling you it was not a good service because you were 2 hrs. late may I speak to your manager. She then just stuttered um um um I said Rosa are you the manager or owner? she said no I said ok I need to speak to someone above your head please put your manager on the phone but she can’t speak to you because she doesn’t know. She doesn’t know what? She doesn’t know English so you need to take it up with gabby if you have a problem. I said oh I will and may I have your last name please or do I need to record this call? And she hung up. How rude of this place to one call me a liar when i have 200 witness stating when the food came and when it should have been then and two giving other people their stuff that she should be responsible for so now im getting harassed. This was suppose to go perfect considering it was my wedding day and it didn't but i was willing to talk bout it until i was called a LIAR and now im going to make sure this get's handled properly i don't care what it takes! NO ONE SHOULD GET TREATED THIS WAY AND I SURE WOULDN'T WANT IT TO BE THE NEXT COUPLES WEDDING TO GET SCREWED OVER AS WELL!
dont know what the big deal is. Food is average. No bar. long wait during prime time. Clinton ate hear? So what. He ate at MC'D's too.
Microwave burritos at $$$ prices.
They used CANNED ingredients to make your salsa. Tastes like Pace. Rest of the menu fare's the same. Definitely a gringo Mexican joint. Better choices elsewhere.
Terrible food and service at high prices.
I used to go all the time as it was the only decent restaurant close to my house. After a bad experience and even worse experience correcting the problem, I have not been back in three years.
I would not recommend the cazuelitas event center. I had my wedding there in April and the service was horrible. The contract we signed was not followed as promised. The wedding cake that was supposed to be included in the package was made out of frosted wood. Who in their right mind has a fake wedding cake. Tried to call and complain but the owner was not available. The staff assigned that night could not believe it either. To top it all off the owner is my new wifes family. If that's how they treat family imagine what they do to those that are not related. As of today they have not called to see how everything went. They don't deserve the one star I gave them. Maybe a quarter of a star.
I agree with the last comment. Horrible experience the last time I was having dinner outside. The silverware was dirty, and I saw a cockaroach lying on it's back underneath the next table. I informed those in charge, and no action seemed to be taken. Wonder what the kitchen is full of
Yeah the food is good... when you get it! The service is ridiculous!! I guess quality service isn't what it used to be to say the least. I waited an hour for 2 measly tacos, and asked to speak to the manager. He didn't care one bit. Luckily my server did, and even commented that she would've done the same thing. The manager is a coward and an idiot. I refuse to go back!! It's cheap food so I guess it's expected that they don't care either... enjoy!
In a word, crap. Seriously! I have nothing positive to say. Everything tastes like day-old leftovers. Nothing is fresh.
Zivaz's ambiance mirrors Sauce and Pei Wei -esk bright plastic, colorful, cafeteria-style. The food is overpriced and over-sauced. Salmon salad is mediocre, but fish is often overcooked. Several vegetarian options. I wanted to like this locally owned restaurant, but the best thing I can say about it is that their green salsa is tasty.
Horrible horrible customer service, the food was cold when it came out and they just recently raised the price of almost everything by $1 - I would pay the price if they had half a clue how to manage and treat their customers. This is my 2nd bad exp. as I gave them a 2nd chance thinking the first time was maybe just a bad day for them. Wrong!!!! I will NEVER eat at this location again - nor will any of our friends or family.
It's hard to believe that this place is related to the Big Cafe Poca Cosa. It is incredibly loud, the service is perfunctory at best, and the food is pedestrian. Indeed, it is more like what you would expect at a stand, and having said that, most stands are better. Avoid.
There are alot of not so good mexican restaurants in Tucson but this place is especially bad. How bad? It's even worse than El Molinito.
Chile rellenos in the Tucson Area rated according to the Homeland Security Advisory System with three word descriptors.
Birriería Guadalajara: not microwaved enough. Green
THE WORST SERVICE IN TUCSON, AZ. THE OWNER LIKES TO KISS PEOPLE ON THE MOUTH. YUMMY, MONO FOR EVERYONE :) THE FOOD IS TOSSED IN YOUR LAP, AND GENERALLY YOUR MONEY IS MORE IMPORTANT THAN WHETHER OR NOT YOU ENJOYED YOUR FOOD. WASTE OF $$$$$
Tucson Weekly |
7225 Mona Lisa Rd. Ste. 125, Tucson AZ 85741 |
(520) 797-4384 |
Powered by Foundation