Marie Miyashiro’s The Empathy Factor—Your Competitive Advantage for Personal, Team and Business Success has recently been published by PuddleDancer Press. ($19.95, 256 pages, www.EmpathyFactorAtWork.com.) Book summary:The Empathy Factor builds on Marie’s organizational research and consulting experience of over 28 years, focused on organization development, strategic planning and communication training. The book shows how building a […]