Well, obviously.

So, the folks at Amy’s Baking Company have chosen to go the honorable route following the social media meltdown that took place yesterday on the company’s Twitter, Facebook and Yelp accounts: they’ve blamed it all on hackers.

Sorry, did I say “honorable”? I meant to say that they offered the lamest excuse possible; one taken by numerous athletes, celebrities and general fools who have gone on ill-advised rampages against friends and haters alike.

And honestly, I might be inclined to believe the folks at Amy’s, were it not for the documented-by-video-camera freakouts in which they fired an employee for asking a question (“she had an attitude,” owner Amy Bouzaglo claimed/shouted).

Listen guys, it’s hard to put the “WE DONT LET SLUTTY BITCHES LIKE YOU HERE” genie back in the bottle. You’re better off sucking it up, owning up to your failures and apologizing profusely — either that, or the Internet starts auto-tuning you meowing like a crazy cat lady (0:53 in the video below). Whatever works.

https://youtube.com/watch?v=XO4yNhIPVYQ

27 replies on “Amy’s Baking Company Says ‘We Were Hacked!’ Following Yesterday’s Scorched Earth Campaign”

  1. How do you know they weren’t hacked? You don’t. You just can’t resist judging others negatively even when confronted with possible mitigating evidence. I watched the GR Kitchen Nightmares show. These people didn’t act so great. That doesn’t mean they weren’t hacked. What troubles me is that there is a pop culture trend of judging others negatively as entertainment. I say turn that judging finger inward and the world would be better place.

  2. Thee two are attempting damage control. but its too late morons, the real you have been seen by millions on tv and the web. Nice try though. By the way, isn’t repackaging someone else’s goods as your own fraud?

  3. ,,,,,and que the crazy owner lady defending her indefensible acts on this site 2 posts up. You post exactly how you speak . Your business will fail quickly after this.

  4. @anonn There’s a few reasons to think they weren’t hacked. First of all, the local authorities don’t care about your social media accounts. The FBI? Good grief, they’d say don’t waste our time. Secondly, the KN show highlighted their sensitivity to online criticism. That’s why they wanted help to begin with, to have Gordon vindicate them. They specifically noted Yelp reviews, so here’s the kicker: they were ‘hacked’ and years worth of bitter responses by somebody posing as Samy were put in? I don’t think so. And, all their social media accounts got hacked.. at the same time? (OK, maybe they used the same password?) And why did it take days for them to finally notice? No, it doesn’t add up.

  5. anonn, quit trolling. The “hacked” explanation does not pass Occam’s Razor because:

    *The hateful posts very much were in-line with the comments and attitudes they displayed on television, and as documented in years worth of Yelp reviews.

    *As a business owner sponsoring a page for their restaurant, I find it difficult to believe that they wouldn’t discover something was amiss until over a day later, and several internet and news reports on the matter had broken.

    *As mentioned elsewhere, the likelihood of multiple social media accounts being hacked simultaneously, while not impossible, is highly improbable.

    *The hacking defense has been utilized by many who have done or said egregious things on Twitter, but very rarely proves to be true. And generally, when it happens, as stated above, the posts come down faster, and there is a more immediate “OMG I didn’t write that” post.

    *The backpedaling bears all of the telltale signs of an angry man’s regret. They made some ill-advise posts, and instead of letting it end there, kept going down the rabbit hole further until there was no way out. A day later, they realize their foolish move with clearer heads, but know there’s no way to undo the posts from the day before, as they’ve all been cataloged and widely reported. So they try the Weiner-defense, and claim “hacking”.

    Your ‘pop culture’ rant was nonsensical at best, silly at worst.

  6. There is no way they got hacked. If you look at their timeline this was posted on October 3, 2012

    “We like to call them the “Camel Toe Mafia” just a bunch Pussies hiding behind a computer screen. Or working for YELP”

    And yet no post after it saying they have been hacked. These posts were clearly written by them and now they are trying to do some damage control but its too late!

  7. “How do you know they weren’t hacked? You don’t. You just can’t resist judging others negatively even when confronted with possible mitigating evidence.”

    Yeah, but odds are really good that they weren’t, St. Saintly, so unclutch those pearls. People might be more willing to give them the benefit of the doubt if they hadn’t spent the past few years acting like anthropomorphic taints.

  8. It does appear that some Yelp images on their personal FB account were manipulated. Check out user samyamy.bouzaglo on FB.

  9. the one owner amy is assumed to be a trophy wife? and actually had a run in in the past with the law went to jail for opening a $15,000 line of credit with someone elses social security number and on the show the owner openly threatens ramsey saying he’s a gangster, they don’t tip their employees only he uses the pos which makes you think its a money laundering business… we shall see?

  10. I have never wished anything but the best to small, independent, business people, especially in Arizona, until I saw this show.

    That lady is a psychopathic monster and needs to be committed ASAP

    Her husband, suffers from the worst case of low self esteem/short man syndrome I have seen since being pulled over by a TPD bike cop.

  11. “How do you know they weren’t hacked?”

    Have you read their previous posts yet?
    Check out the one from October 3, 2012 at 7:42pm where they call people who give them bad reviews “camel-toe mafia” and “p***ies”.

    Or how about in 2010 when they called a man a “loser” and attacked him for giving them a bad review?

    Last I knew, hackers didn’t have access to time-machines. So obviously they DO talk like this about unhappy customers.

  12. Whom would Jesus tell to f*ck off? These people need an audit. I’m extremely suspicious of the fact that the owner is the only one with the register key. Furthermore, passing off food you purchased elsewhere as your own cooking is as fraudulent as it gets. Oh, and stealing the tips intended for your servers is a crime, too. These jerks need to get what’s coming to them in the form of a serious audit and investigation for money-laundering. I hope some enterprising lawyer in Scottsdale decides to represent all those fired servers for restitution and those stolen tips.

  13. They keep the tips from employees that the government allows them to pay $4.23/hour? Sound like upstanding citizens to me.

  14. The thing that gets me is that they say their yelp account was hacked but there were crazy posts similar to those yesterday that were posted back in 2009. Samy even went so far as contacting some of the negative reviewers and asking them to remove the review because they were obviously not at their establishment. I doubt that their yelp account has been under the control of hackers since 2009. That is why I do not believe they were hacked into yesterday.

  15. @anonn- YOU are delusional if you think they were hacked. You need thearpy just as badly as the crazy cat lady

  16. Ummmm… how did they post the post about being hacked? Did the hacker leave their password the same, and both they and the hacker were logging in for a while? “Cause normally the password gets changed, and then the hacking begins.

    So if they were hacked, how did they post a comment on a hacked page? OHHH — wait. Maybe the hacker posted that, in a clever reverse double fake?

  17. Another proud graduate of the Dawn Avalon School of Business Management and Damage Control…

  18. Meow meow meeeeow mew meeeeow meeew meow meow meeeeow meoooow meow!

    (and I mean it!)

  19. To the assignment editor:
    It appears that the level of deception, if not outright fraud, and clearly illegal activities perpetrated by the owners of “Amy’s Baking Company” is remarkable:
    1: Selling store-bought items as “home made” (see “Kitchen Nightmares” — AND PBS “Check Please” interview where she claims her food to be fresh, house made, locally sourced and organic).
    2: Customers report that she claims to have been trained in Culinary Arts in France (again, see PBS “Check Please”).
    3: It has now been revealed that much, if now all, of their desserts are likewise purchased out of house — which would suggest that even their company name is fraudulent.
    4: While they may pay slightly more in their employee hourly rate than what is legally allowed, AZ Labor Laws CLEARLY state that ALL TIPS are the property of the server WITHOUT restriction of the management or ownership. Their publicly admitted policy of corporate theft (stealing the property of their servers) is clearly illegal.
    It would be interesting to see the ownership of this organization publicly called-out (by the press) and questioned regarding these practices. It is my hope that the service staff — past and present — will file a class action suit to seek the recovery of illegally take tips. And that the AZ Attorney General’s office review these practices for possible criminal action. And should their claims that their Facebook and Twitter accounts were hacked prove to be false, criminal charges should likewise be pursued.

  20. ADDITIONALLY — IF YOU REVIEW the photos on their Facebook page, NEARLY ALL food photograph (listed as shot in-house) were taken/stolen from other pages throughout the internet — AND CLAIMED AS THEIR FOOD. Again, CLEARLY deceptive, if not Fraudulent.

  21. How do I know they were hacked? Well they were deleting comments for one. Thats really nice of the hacker to delete bad comments. To make matters worse, after the announcement of hacking, they went to their photo pages and changed the description to racists comments. Every photo, after the hack announcement, was changed to look like it was hacked. When I call them out on FB, they delete it. I know because I quoted it on a page, then went back and they added some more text. I hope they didn’t call the FBI and the police because that is illegal to file a false report. It is so easy to prove too.

  22. Really? The FBI getting involved in a hacked facebook account? XD
    Yeah sure . . . I believe them, I once got MI6, the CIA and FBI come to my house to treat me for a paper cut . . . bad day . . .

  23. They were hacked at some point. Look at the captions of their facebook photos on their page. The descriptions were written by hackers. “STOLEN PHOTOS, dog poop, and vomit” is one description.

    Look at it and you will see what I mean.

  24. If hackers wrote those captions, why are they still on the page? Shouldn’t they have been taken down by now? Unless, of course, they are still “evidence” of the hacking…

  25. Where they hacked?? Simple one word answer: NO. She or they had a conscience for a split second and regretted what she wrote. BTW I am a Dr of Psychology and seriously wouldn’t take her on as a client for all the money in the World. She is gone in the mind – far too far.

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