February 28, 2013 Chow » Chow Feature

Slow and Sub-Par 

Slow service is a problem at Tony's Italian Deli, plus some of the food isn't worth the wait

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Restaurants that stay open a long time tend to accumulate a collection of regular patrons. They're die-hard fans who come in and order from the same short list of items, always expecting consistency. The menus often stagnate, the processes in the kitchen…

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