To comment on your last paragraph, they are all going to end up in PR where they will quickly discover that claiming a degree in journalism will make them the most envied and hated PR person by journalists who still work as journalists. If it's any consolation, real PR people like me will become extinct.
Adam, I think the resort needs a new PR person. Personally, I would have taken the time to make the descriptions they sent you more appealing.
I've been following this since it began and professionally speaking, I think there is more to this than simple "miscommunication."
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