One of the reasons my friends and I frequented del Lago, is the General Manager was always so friendly and would take the time to visit with us and ensure our experience was pleasurable. Fortunately, he was able to replace the woman supervisor with a more pleasant woman, who like him, ensures a nice experience. However, since he is no longer there, I will no longer go back. I understand the "owner" from Chigago decided to "make a change". Typical old man from Chicago with an ego. I am sure he is used to rude, business only, save a penny type of business. Here's a word of advice for him. Stay in Chicago. People here in Vail AZ appreciate a manager like Jim, and we will follow him to where he ends up. For now, we will frequent Montogomery's before coming back to del Lago. Nice job old man. And I can say that, as I too am a senior citizen.
Re: “Hacienda del Lago”
One of the reasons my friends and I frequented del Lago, is the General Manager was always so friendly and would take the time to visit with us and ensure our experience was pleasurable. Fortunately, he was able to replace the woman supervisor with a more pleasant woman, who like him, ensures a nice experience. However, since he is no longer there, I will no longer go back. I understand the "owner" from Chigago decided to "make a change". Typical old man from Chicago with an ego. I am sure he is used to rude, business only, save a penny type of business. Here's a word of advice for him. Stay in Chicago. People here in Vail AZ appreciate a manager like Jim, and we will follow him to where he ends up. For now, we will frequent Montogomery's before coming back to del Lago. Nice job old man. And I can say that, as I too am a senior citizen.