Tom, I think that the incompetent and cowardly speaker of the house, John "the weeper" Boehner, deserves a special mention for rolling over when the the handful of Republican loonies blow into his ear. That is real leadership.
Follow Up: Chat Transcript
07:36:27 am]: Thanks for contacting Health Insurance Marketplace Live Chat. Please wait while we connect you to someone who can help.
[07:36:32 am]: Please be patient while we're helping other people.
[07:38:03 am]: Please be patient while we're helping other people.
[07:39:41 am]: Please be patient while we're helping other people.
[07:40:15 am]: Please be patient while we're helping other people.
[07:40:21 am]: Welcome! You're now connected to Health Insurance Marketplace Live Chat.
Thanks for contacting us. My name is Elisha. To protect your privacy, please don't provide any personal information, like Social Security Number, or any other sensitive medical or personal information.
[07:40:25 am]: Richard
Please be patient while I feed my dogs
[07:42:09 am]: Richard
Hi Elisha. I signed up my wife on the site and registered a user name and password, replied to an email link and now cannot access the system three days later. Can you help with this?
[07:43:44 am]: Elisha
They did like a master reset to the system, so we apologize for this but what you can do is contact the call center and they can reset your password for you so you can be able to access online.
[07:45:07 am]: Richard
By the Call Center are you suggesting I try to get through on a phone line? Is there a number to call?
[07:45:42 am]: Elisha
Yes and i can get that for you if you can give me a moment please.
[07:46:10 am]: Elisha
We are available to help you 24 hours a day, 7 days a week. You can reach us toll free at 1-800-318-2596. Hearing impaired callers using TTY technology can reach us at 1-855-889-4325. In addition to English and Spanish, we can provide assistance in a number of languages through an interpretation service. We are closed on Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
[07:46:32 am]: Elisha
Do you have any other questions that I can help you with?
[07:47:03 am]: Richard
So you really cannot help?
[07:48:01 am]: Elisha
I can answer general questions but can not view any account due to security reasons.
[07:48:21 am]: Richard
Thank you Elisha
[07:48:27 am]: Elisha
Thank you for contacting Health Insurance Marketplace Live Chat. We are here to help you 24 hours a day, 7 days a week.
So I called the 800 number and spoke with a young man who did try to help by either unlocking the account or resetting the password. He told me his system - for accessing the main system - was also down. His advice try again next week.
This isn't about unanticipated volume flooding the system, this is about incompetence and not being ready for prime time. 10 days in and the administration has egg on its face rolling out the ACA marketplace, Obama's most likely signature legislative accomplishment.
Because "they did like a master reset to the system."
I don't understand the simplest thing....Why do so many Republicans/Teaparty types go into government political positions of power, then hype the negative aspects of government, rant about smaller government, all while they enjoy taxpayer funded benefits, health care, pensions, for NOT doing their jobs. It's OK for them to collect their salaries and benefits while they closed down the government, deeming significant employees as non-essential. Yes there is government waste and excess, but perhaps their time would be better spent rectifying those transgressions of excess and corruption rather than a broad and heartless shutdown. On the Kimmel show the other night when most people were asked if the were in favor of the Affordable Care Act they responded in a great majority "YES". When asked if they were in favor of Obama-Care the same people responded "NO". Just plain ignorant....sad.
The Democrats are in the middle about voting for the individual crisis bills the Republicans are trying to pass. They are doing the correct thing in voting Yea. At least the Republicans in the next election cannot hold it against them.
Since the Koch Bros and another big fund withdrew support from the Tea Party, What a switch the Republicans have made in the past 24 hours. We all knew big money was driving the Republicans to default and close down our govt. But the push back by Wall St., big corporate executives and the banks finally got through to the Republicans. Republicans usually support these groups and was working against them. The Republicans are a lost party and will be defeat in 2014. And the nation cannot afford to elect any more Tea Party candidates to DC. They have no agenda except destruction of the USA
Hey DaneHick ... better yet, let's change that to DaneBitch ... how do you defend the fact that your liberal government voted in favor of exempting members of Congress from the ACA?
Ohhhhh, that's right, you cannot defend that, can you?
So these Democrats/Demogods believe that what's good for the country is not necessarily good enough for them.
And why don't you ask citizens of a country like Canada where "socialized medicine" exists and everyone has access to health care? They would tell you it is dreadful; People can wait up to 18 months just for a diagnosis of life threatening illnesses.
As usual, you are clueless. Be thankful I am not running your two-bit rag ... I would not employ you to deliver the paper, let alone write for it.
Good read, Tom. But for the record, the problems with the ACA website go beyond an unanticipated flood of those seeking insurance. Yogi was right and so was a comedienne the other night who described the "oops" being like 800 Flowers not anticipating so many calls on Valentines Day. But like I said, there are other problems with the site; we registered, were assigned a User Name and Pin, and immediately informed we were not recognized - an ID error. A "chat" with an ACA website expert informed us this was a continuing problem with the system. His advice - keep on trying.
BTW sent an email to Ron Barber a couple of days ago kvetching about the site and his recent brain farts - no reply.
Trotsky said it best. "You are bankrupts. Your role is played out. Go where you belong from now on - into the dustbin of history." Republicans are finished. Even with gerrymandered districts, the surviving reelected few will be a national joke for voters to laugh at. It's the same problem the libertarian party has. Run on the platform that you will not fulfill the duties you were elected to perform, thus shutting down that part of the government. Results: nobody votes for you.
"...who can tell me why they are so hellbent on denying health care to their fellow citizens" Not that I agree with them in this specific instance, but the reason is a general philosophy that you should take care of yourself. You should pay for goods and services that you receive out of your own pocket, not from government handout. You don't get free car care. No free house care either. For extra credit, explain why this particular kind of care is different and why it should be free.
I WISH TO GOD TED COULD RUN FOR PRESIDENT, HE WOULD STRAITEN OUR THIS GOD FORSAKEN COUNTRY OBAOMANATION HAS TRASHED AND AS FOR TOM, TOM WHO?
Like every good liberal, Tom loves seeing the country go bankrupt. He loves seeing millions of people unemployed permanently. He hates the idea that people should be responsible for themselves. Government is always the best solution to any problem. What a wonderful place this would be if only the we could quit harping on freedom and let government do everything.
This is an outstanding column that highlights many of the anger focus points of a majority of U.S. citizens (voters) about the government shut down and looming default on national debt.
Arizona's Democrat Representative Ron Barber (bitch) should be recalled for his vote to shut down the government, which is a betrayal of Gabby Giffords and the voters and campaign contributors who helped elect him. Remember that Gabby flew to Washington DC to vote FOR the Affordable Care Act early during her recovery from being shot. A major reason Barber won was his history as Gabby's employee. I hope Gabby withdraws her political endorsement of Barber during the next election.
Thanks for a great read, Mr. Danehy.
If Republicans really thought ACA would be a train wreck, they'd be all behind it!
"Tom reflects on the government shutdown. Spoiler: He's not a Ted Cruz fan"
Who in their right mind would be a Ted Cruz fan?
I wonder if Lute is proud of his daughter's cave-in.
. . . Jayjay
Strange, but when I asked about getting phone service I didn't need, just to save money on a bundle, they said my bill would go up. This was Cox. Go figure!
One of my employees wanted to switch his land line and bundle it with his cable. So he called the cable company, and they verified his account pin number by his cell phone number they had on file. Then he gave them his current land line phone number he wanted to keep the same. Everything verified, no problems.
Until they hooked up his land line, they called in the CELL PHONE (!) number to disconnect the existing service, and use that as his land line number. Now, his cell phone carrier is charging him for early disconnection, he has two land lines paying full price, and no cell phone.
Ah, the wonders of private corporations' efficiency...
The crux of it all... Its not an open an d free market ... Not enough competition ..
It would be nice if our worthless Congress actually did something useful, like restricting the ability of cable company monopolies from using their power to rob their customers. Of course, that will never happen, because the cable companies have the politicians in their pockets. This is, after all, a democracy... right...the best one money can buy!
I get so annoyed by these cable people trying to sell me something so 20th Century like a land line. I pity salespersons who are stuck peddling white elephants all day long.
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