Okay- To start off I have been going to Sky Bar since it opened and until recently have always been treated to a friendly and comfortable environment.. The open dj./mic night has always been a good place for Local Artist to be herd. I have spent a lot of money in this establishment.. drinks, pizza, tips, etc.. a place to take friends.. always a good tipper. Always treated with respect. It wasn't until the night of 1-29-13 @ 6:30pm that i felt that i was unwelcome there by The Bartender Raul, and A women bartender that would not give me her name.. though she said she was the manager. . I am a regular customer, Sky bar is on my way home. The pizza, dollar coffee, and fresh ginger-ale make it the spot to stop before a long trip home after a day teaching dance classes and capoeira at Breakout studios near by. So I am there a lot.. never really say much just eat and enjoy my coffee. About a year ago, I decided it was best for me to give up drinking and although hard a first came to terms with the fact that I Am A Alcoholic. So when friends invite me out, I have a cup of coffee or a ginger-ale instead of a drink.. With signs on the door and over the bar stating that they sell dollar coffees and ginger-ale till 2am along with other non alcoholic drinks and food from Brooklyn across the way, have always thought i was as welcome as everyone drinking alcohol with me. When RAUL the bartender batted his eyes after the first time i ordered coffee and a ginger-ale I brushed it off as just a another bartender having a long night, so i tipped him more for the trouble of having to make me a drink that was harder than opening a beer. This was the first occasion that night, when i ordered a second coffee he ask if I was not sure if he could get me something else, assuming he was trying to serve me an alcoholic drink " a beer or something" I declined said I was fine with my coffee, tipped him again for his troubles, and went home after enjoying a slice. The night after my next class me and a couple friends as usual I stop in.. I order my usual drinks, a coffee and a ginger-ale, the bartender at the time a female states to me they raised the price on the ginger-ale to $2.00 from $1.25 telling me that they raised the price but the signs have not been changed. I paid it no mind and ordered a couple times and tipped but noticed an attitude from the bartender when I ordered a couple more drinks, this was on saturday 1-26-13 around 6:00pm. The next night I had classes would be Tuesday evening 1-29-13. around 7:00pm I walk into Sky bar greet friends, go across to Brooklyn's to order myself a slice and return in to get my usual drinks. Raul, the closest bartender near me saw me come in.. But instead of taking my order went to the female bartender working with him "the manager" and talked to her after looking at me. I then waited for him or her to help me at bar, for approximately 30 mins I wait.. I see friends of mine order.. get there drinks, people that walk in the bar after me get there drinks it was obvious they did not want to serve me my coffee and ginger-ale. They made eye contact several times but still no service.. when I saw that my pizza arrived from next door, I knew for sure they were purposely ignoring me. A friend of mine pointed at me to service me.. I take it they were too good of bartenders to stop what they were doing to serve me a simple cup of coffee and make me a non alcoholic drink. Too good to do there Jobs maybe? After seeing my slice of pizza arrived and that I was waiting longer than everyone else at the bar.. I decide I would have to go up in front of the register and ask them to serve me. No one asked for my help, I waited again with my wallet out in front of Raul And "The Manager". Raul acknowledged I was their but was busy doing writing something down and could not help me let alone look me directly in the eyes. "The Manager" walked up to me and gave my friend a drink in which he did not order and placed it on his tab after he left the bar and handed it to me.. I refused it and try to proceed with my order after her confusion. Being that 40 minutes had passed and my pizza was cold when she finally took my order I told her my situation and said I did not want to wait again.. Ordered seven drinks ,two ginger-ales and five coffees, when she herd my order she told me I would have to wait, helped three other patrons with there drinks then got back to me, the coffee in all three containers was out, so she smiled and apologized said I would have to wait a long time.. So I ordered five expressos instead of the coffees. By this time everyone that was with me at Sky bar noticed my treatment. After finally getting my drinks. I tipped the bar tender $11.00 for having to do something it was obvious to everyone around me that Both bartenders had a problem with. After finishing up a couple expressos and my pizza slice, I went up to the female bartender and asked for her name, she told me she did not give her name out.. So I asked her for the name of the other bartender that ignored me. She refused to tell me, Then threatened me saying that if I asked her anymore questions she would have me kicked out. So I asked her for the manager and she replied " I am the manager tonight," still refusing to give her name so I could complain about both of their service and my unequal unfair and unwarranted treatment. By two ungrateful bartenders to good to serve coffee to a regular paying customer that tips well always. You would think in the age of twitter and social media they would have the foresight to know that you can't get away with treating people unfairly so easily. You never know how the voice of one mistreated customer can have on a businesses reputation.. These things permanently reflect the business you represent. I can't really say for sure exactly why I was treated differently. But know i have never been anything but a good patron, customer to both Sky bar and Brooklyn pizza.. drinking alcohol or not. I enjoy the pizza, coffee, ginger-ale, hero's and atmosphere, so along with all the rest of my tips.. my 11.00 tip for tonight, i would like to apologize for RAUL the bartender And his female counter part "Ms. Manager" tonight. They put a bad mark on a really good place. I hope they treat every paying customer with respect.
As most of you know. I left DT Tucson Vaudeville on Congress back in June. I was running that spot doing most of the bookings and also had my TGIF Friday night. The Owners and family-in worker(s) were just lazy, had no clue about anything, rude, and were not on top of their business along with not caring about the music scene as much as me. I was doing all the contact,booking,setting up work while they sit there and profited. Whats positive about this bad situation is learning the business ins and outs and what to do and what not to do. This made me a better person/DJ/Artist and outstanding business entity.- Grap
I think this is 2 weeks in a row that RPM has had live music listed and both times - no band at all. Last night, no band (I drove cross town to see) and when you call to ask if "there is actually a band tonight" you get a recorded message telling you "the person you are calling is not available." REALLY? Get it together RPM!
just recently went to fatheads and ordered a piece custom made. Nothing to say except that they did not honor their work which was flawed (actually so bad designed that it wouldnt work) long story short dont expect anyone there including the owner thats a real asshole.
Rude staff. Dirty pool. Bedbugs. Need I say more?
Food was fair and the service was worse... Much worse.
Save your money, or better yet, go down the road and eat at J Marinara's!
wow talk about BAD service, over priced... bad bad bad, I went in with my children and right away got the cold shoulder. It took the waitress well over an hour to even serve our salads and appetizer, and when I ordered shirly temples for my 3 kids (ages 2,4 and 12) she brought them all in wine glasses... for a 2 year old! they were out of some main greek dishes and after complaining about the wait the manager did not even come over to check on me. I went on 2 separate occasions because I beleive in 2nd chances and both times were very bad experiances!
I would not recommend the cazuelitas event center. I had my wedding there in April and the service was horrible. The contract we signed was not followed as promised. The wedding cake that was supposed to be included in the package was made out of frosted wood. Who in their right mind has a fake wedding cake. Tried to call and complain but the owner was not available. The staff assigned that night could not believe it either. To top it all off the owner is my new wifes family. If that's how they treat family imagine what they do to those that are not related. As of today they have not called to see how everything went. They don't deserve the one star I gave them. Maybe a quarter of a star.
Horrendous! I walked in, was not greeted nor seated for 5 minutes until I sat myself. The only waitress in there had acknowledged me, yet done nothing but sit down and eat her lunch. After I stared her down for 4 whole minutes she brought me a menu, still neglecting to say a word to me, as she walked back to her lunch to resume eating. Quickly I decided what I wanted, a full ten minutes went by before I walked out. Good thing that disgusting, lazy, rudy waitress didnt bring me a water; or she might have had to get up and take it back once I walked out. I will never step foot in there again, and advise others to save their time and money. I'm a waitress, that is unacceptable, she should be fired.
Overpriced wine and the worst hummus I've ever eaten! The brie appetizer is okay, but I wouldn't eat anything here unless it's happy hour, the food just isn't that good. I guess I should just say that it's plain bad.
Horrible horrible customer service, the food was cold when it came out and they just recently raised the price of almost everything by $1 - I would pay the price if they had half a clue how to manage and treat their customers. This is my 2nd bad exp. as I gave them a 2nd chance thinking the first time was maybe just a bad day for them. Wrong!!!! I will NEVER eat at this location again - nor will any of our friends or family.
ZERO dancers , expected music, lousy mixed drink prices, The 'owner' was outside the club....claiming 'they' sold the place a long time ago.....(meaning the asian woman I met at least 2 yrs ago) DARK dank , uninviting.....The 'owner' was NOT friendly , had to answer his cell phone, and acted very defensive when I approached the entrance to the joint. This is just days after the SHOOTING, in which two employees were shot by some freak who , yes, got away. It was a mexican male as the local news reported. This place seems rather hostile because of this.
Unless this place was rebuilt, this place is a fire trap with ancient wiring, mold everywhere and bathrooms that need to be rebuilt. Last winter the bathroom floors were underwater.
Music can be good, but the bar is a dump.
Anyone who gave this place 5 stars must work there.
My girlfriend will never go there again and we love to dance. We call this place, 'The Sewer's Edge.'
The people running this place were rude, unprofessional, and the service was ridiculous. Not to mention how the staff reeked of marijuana. I would not recommend this place.
Terrible service. Have been a few different times. Food only so-so. My husband & I ordered a hamburger to split and they tacked on a split plate charge! We don't mind paying a split plate charge when they actually bring additional sides but we're talking about a hamburger that was simply cut in half! When we complained, the waitress was rude and corrected the bill but then threw it across the table at us. Have written two letters to the owner about this incident with zero response. This place obviously does not care about custmer service or service recovery.
Can the person who handles the bands at this location please, please hire someone who can play different types of music. I have lived 2 miles from you for ten years and never seen or heard anything but R&R bands in your place, enough already...Just Will
Our first visit to this restaurant was a very disappointing experience. It is unforfunate that we picked this restaurant to take 8 out of town guests. Never have I had such a tasteless, unproportioned, expensive meal, out of 10 the only edible plate served to us was the personal pizza. Service was good, no waitting and comfortable seatting. As a customer you always want to have a good meal with a good drink (Beer). this was not the case. We will not Return.
We went to see the Nahui Ollin Aztec Dancers because the Weekly chose them as a pick of the week recently. We were totally disappointed. The dance "troupe" consisted of a middle-aged guy and his teenage son, and their gun nut friend whose job was to play a penny-whistle. The whistle-player only knew one sequence of five notes (so I can't really call it a "tune"), and played that same sequence over and over and over for every single dance. The younger dancer was okay, but his out-of-shape dad was huffing and puffing after the first dance. We were afraid he was going to have a heart attack right in front of us. Before and after every dance this guy would talk about his sacred cultural heritage, and fair enough. But having seen the real thing -- done WELL -- we agreed that this was just posturing in an attempt to curtail criticism. Lots of rolling eyes and low chuckling in the audience. Terrible.
Terrible service and mediocre food. I ordered a "patty melt" which consisted of a slab of beef and a piece of cheese on toasted white bread. I do not recommend this place to anyone.
Tucson Weekly |
3280 E. Hemisphere Loop, Suite 180, Tucson AZ 85706 |
(520) 294-1200 |
Powered by Foundation