Customer service needs improvement both at the box office and concession stand. The supervisor of the concession stand was too busy sitting on the counters eating Cheetos and talking to an underling that was cleaning the popping machine to actually help someone in line. She doesn't seem to appreciate the fact that she has a job, where as those that were working in the area seem to have appreciated my recognizing the fact they were doing all of the work. For the price of a ticket you would think that they would be more appreciative of your business and retaining it for future shows. I'll likely drive out of my way before returning. (Thursday night ticket seller - Common courtesy, please and thank you would be a start.) The theaters themselves are well maintained, but the bathrooms could use more than a quick cleaning.
Went Friday night, July 3rd, Band ok, drinks watery, lots of couples and large groups, all ages
OK, back for a follow up review. I saw Lucinda Williams last night at the Rialto, this time sitting in the balcony. The best thing I can say about it was the sound quality. It was superb. The problem is the Rialto was built in the 20's when apparently everyone was 5'-2" and 125 lbs. The seats are narrow and there is almost no leg room. This makes sitting through a concert seem like a stress position the CIA invented. If you plan on going to a concert there I would suggest snagging seats in the balcony in either the front row or the last row before the aisle. These allow you to stretch out your legs a bit. Otherwise, be prepared to suffer for your art.
Great place, love the people. Food is wonderful. There is much to be desired by a couple of the wait staff. Be sure to order two at a time if over indulgence is your game, they won't come around too often. At all costs, do not ask for another drink, they will come to you when they are good and ready.
Re: “The Skybox Restaurant and Sports Bar”
Skybox needs to add a Fri & Sat night schedule to website. Including a little forecast into the future for planning purposes. This would attract more customers. Another suggestion would be to expand the dance floor.