This was the biggest waste of 3 hours of my life and a total rip-off. Lame dialogue, props, talent and definitely not kid-friendly despite what the delusional owner said. The biggest MYSTERY of the night was what the heck what the white stuff that was poured all over the "chicken." Better Business Bureau, it's time to close the longest running Mystery dinner show in Arizona.......Please.
Horrible horrible customer service, the food was cold when it came out and they just recently raised the price of almost everything by $1 - I would pay the price if they had half a clue how to manage and treat their customers. This is my 2nd bad exp. as I gave them a 2nd chance thinking the first time was maybe just a bad day for them. Wrong!!!! I will NEVER eat at this location again - nor will any of our friends or family.
If there was a ZERO star that's what I would rate this place as. The owner - ROSS HORWICTZ - hung up on me when I called and was inquiring about seating arrangements and he would not honor a certificate to his own establishment! DON'T WASTE YOUR TIME AND HARD EARNED MONEY TO GO TO THIS ESTABLISHMENT!!! I would reccomend finding something else to spend over a hundred dollars on! Oh, and by the way, gratuity of 18 percent is automatically tacked onto your bill!!! So you're tipping even if you are not satisfied which in my opinion makes me think that there were a lot of unhappy customers and had to start that policy!
Air roasted coffee and then refrigerated, I can't think of a worse method - unless of course you roast coffee in a cast iron skillet and then put into the fridge...
Easily the worst espresso in Tucson, not to mention anywhere with an espresso machine. The grind is set so course all you get is over-extracted hot water, almost threw it up.
On the plus, they do have good scones.
ZERO dancers , expected music, lousy mixed drink prices, The 'owner' was outside the club....claiming 'they' sold the place a long time ago.....(meaning the asian woman I met at least 2 yrs ago) DARK dank , uninviting.....The 'owner' was NOT friendly , had to answer his cell phone, and acted very defensive when I approached the entrance to the joint. This is just days after the SHOOTING, in which two employees were shot by some freak who , yes, got away. It was a mexican male as the local news reported. This place seems rather hostile because of this.
Unless this place was rebuilt, this place is a fire trap with ancient wiring, mold everywhere and bathrooms that need to be rebuilt. Last winter the bathroom floors were underwater.
Music can be good, but the bar is a dump.
Anyone who gave this place 5 stars must work there.
My girlfriend will never go there again and we love to dance. We call this place, 'The Sewer's Edge.'
The people running this place were rude, unprofessional, and the service was ridiculous. Not to mention how the staff reeked of marijuana. I would not recommend this place.
Terrible service. Have been a few different times. Food only so-so. My husband & I ordered a hamburger to split and they tacked on a split plate charge! We don't mind paying a split plate charge when they actually bring additional sides but we're talking about a hamburger that was simply cut in half! When we complained, the waitress was rude and corrected the bill but then threw it across the table at us. Have written two letters to the owner about this incident with zero response. This place obviously does not care about custmer service or service recovery.
Can the person who handles the bands at this location please, please hire someone who can play different types of music. I have lived 2 miles from you for ten years and never seen or heard anything but R&R bands in your place, enough already...Just Will
Our first visit to this restaurant was a very disappointing experience. It is unforfunate that we picked this restaurant to take 8 out of town guests. Never have I had such a tasteless, unproportioned, expensive meal, out of 10 the only edible plate served to us was the personal pizza. Service was good, no waitting and comfortable seatting. As a customer you always want to have a good meal with a good drink (Beer). this was not the case. We will not Return.
We went to see the Nahui Ollin Aztec Dancers because the Weekly chose them as a pick of the week recently. We were totally disappointed. The dance "troupe" consisted of a middle-aged guy and his teenage son, and their gun nut friend whose job was to play a penny-whistle. The whistle-player only knew one sequence of five notes (so I can't really call it a "tune"), and played that same sequence over and over and over for every single dance. The younger dancer was okay, but his out-of-shape dad was huffing and puffing after the first dance. We were afraid he was going to have a heart attack right in front of us. Before and after every dance this guy would talk about his sacred cultural heritage, and fair enough. But having seen the real thing -- done WELL -- we agreed that this was just posturing in an attempt to curtail criticism. Lots of rolling eyes and low chuckling in the audience. Terrible.
Terrible service and mediocre food. I ordered a "patty melt" which consisted of a slab of beef and a piece of cheese on toasted white bread. I do not recommend this place to anyone.
I've been there many times, never left without buying at least three drinks, heck, even ordered food from them every now and then... They have a two drink minimum for karaoke singers, and I was still on my first one. I rarely drink, so I usually order soda. First, when I got there, there were 4 others sitting at the bar, none of them requiring anything, and the bartender was moving around the bar. I realise she had things to do, but after making eye contact with her a few times and speaking up a couple, I still stood there for almost ten minutes before she served me. Then, when I got up to sing my second song with 1/2 of my drink still there, Tammy, the karaoke host, gave me the mic, but before she would start the song, she called me back over to her. "Have you ordered your second drink yet?" she asked. I told her I wasn't done with my first one yet, but yes, I would be ordering a second. Her reply: "Well, technically, I'm not even allowed to let you sing until you've had at least two drinks." Affronted, I assured her that I would be ordering my second, then she finally let me sing. When I was done, I went back to the bar to finish my soda, but the bartender had dumped it out! I guess that's the way they treat people there... Especially if you're not a big money maker for them because you mostly just drink soda like I do. Not to mention the way that, even though my karaoke slip was the third up at the beginning of the night, I mysteriously wound up being 11th on the list... and skipped a few times to allow HER FRIENDS extra turns. I recommend going someplace else in the neighborhood, such as Driftwood, Fenderskirts, or Al J's, all down the street and much better.
I think this band is awful! It's like Karaoke. Now they have this screeching horse face singer too! Dopey costumes. It's not a real band. O'malley's should get some good bands.
Re: “Magical Mystery Dinner Theater”
In 10 years of living in Tucson, this is the worst idea I have ever suggested to my friends and family. No Mystery here give it up, the acting is pitiful, food beyond explanation and yes what was that white "sauce". Definately NOT for children bordered on pornograhic. No words can describe how I wanted to just get up and walk out like some of the other tables did but having paid $39.00 a person we saw it through to the end. One would think after 40 years you would just get better, not the case with this one, please fellow theater goers pass this one up......