Horrible experience. Rude waitress. Food was great but I won't be treated that way again. Never going back
Great food, but the service could use some work. The owner is nice to customers but doesn't seem to treat servers very well.
If you go this restaurant, you deserve whatever you may get. The food is good; depends on who's cooking. If you appreciate your waitress/waiter, DO NOT tip with your card. Use cash. The owner keeps all the credit card tips for himself, which I don't believe is legal. If you ask him about it, he will politely tell you that only he and the manager are "servers"; even though, many people actually "serve" food at this restaurant...I would also ask how it is that a City Of Tucson Employee could have passed this restaurant after inspection. Eating out is all the same, mostly. Restaurants are filthy....but....they're not all bad. The food can be very pleasing but, there needs to be less attention paid by the owner to female employees and female customers and more towards running a proper business; i.e.-not stealing tips from your employees. Oh...And, it's probably not alright to be drinking on the job.
I haven't been disappointed here. The lemon potatoes are amazing, the gyro is succulent and full of flavor, the falafal is one of the best in town. The service has been mostly good, The service is good and swift. This is one of my favorites.
Check your carry out food before you leave the store.
In Alibaba, you'll be charged ($39.99) for a combo (Beef, lamb and ground beef) but they intentionally give you beef steak, double ground beef and no lamb, while they charge you for the price of the lamb in their combo meal. The food is covered professionally and you think you'll have no reason to open the cover and check the food.
When you let them know about it, they admit that was what they gave you and they've charged you for the lamb combo without telling you!!!
They say they do that sometimes to their customers and they don't refund the customer!!!!
Alibaba restaurant lacks business integrity and honesty.
I can not think of a better Med place except an Egyptian joint in Santa Fe. Very generous portions (as it should always be in the mid-east) lovely flavor profiles and yes, the BEST falaffel in town, crunchy on the outside, soft and moist on the inside. AMAZING house-made potatoes. My only complaint would be that the desert cart is almost bare.
I've been here twice and I wasn't impressed either time. It seems like a horrible value. I ended up paying $17 (tip and tax included) for some grilled veggies, lettuce, pita bread, and hummus. The water tastes really funky. Their sign says vegetarian paradise, but I didn't find that many vegetarian items on the menu. I'm not going back.
Slow service, took a half hour to get our food. Coupons are worthless, you spend way more money using their coupons than if you did not. This restaurant forgot almost half of our order. We had to remind them that some of our food was missing.............and when it finally arrived we were done eating. Worst restaurant ever!
We had food delivered to our office for a luncheon and were very pleased. We ordered a combo chicken and beef schwarma, greek salad, humuus, tabbouleh, baklava, pita bread, sauces, etc. The food was hot, well seasoned, plentiful, good value and on time. Even folks who weren't sure they liked Lebanese food thought it was delicious. We are ordering again this week.
Surly, slow service. Weird pureed "lentil" soup with no discernible lentils - tasted like Campbell's cream of tomato with dry herb garnish. The beef, lamb, chicken were gristly, un-choice cuts, overcooked, unmarinated, tasteless. Hummous was ho-hum, baba ghanoush disappointingly bland. Only the tabouli salad had any flavor. WARNING: Prices are more expensive in person than listed on their website, overly generous gratuity added automatically to check. Smallish portions considering price. VERY UNSATISFYING MEAL.
Food is ok but the service is terrible. Last time I went I waited ten minutes for someone to come out to seat us or even acknowledge our existence. Just left. Haven't been back since.
WOW! The other reviewer must have had a bad day...I went here with my family same exact day as the other reviewer's post. We must have been in different restaurant's. Our meals were outstanding and just the right portions. Service was great too, with our waitress continually asking us if we needed anything and promptly refilling drinks. I had the chicken schwarma with salad and motabal. Schwarma's are meant to be eaten with pita...they are not just plates of meat, hence the reason why they are not big chunks of meat. The chicken had some kind of paprika onions and a sauce that tasted like tahini - really good. The motabal was a roasted eggplant dip that had a really good depth of flavor. The rice, by the way, is not intended to be a "saffron rice" as the other reviewer posted. It was a buttery rice that was probably cooked in chicken broth. It was neither tasteless or dry. If you favor gigantic portions of fat laden food you should stick to McDonald's. If you want very flavorful food with great service, go here. This was a great place and a great experience.
Bad service and woefully over priced!
Finally got around to trying this place. Picked up the Lamb Shwarma with Rice for $13 and the Baklava for $3....
Firstly, they were 20 MINUTES LATE WITH MY ORDER so, needless to say that, by the time the bag finally actually showed up, I didn't really bother to check the contents, just blindly trusted that there was enough actual food in the containers to feed a person.
When I got home however, I opened it up to discover- I kid you not (I seriously had to get out my measuring cups to check) 1/4 cup of both a salad and some of the MOST TASTELESS AND DRIEST "Saffron" rice imaginable, and, in comparison to that skimpy portioning a "generous" 1/3 of a cup of tiny dribbles of meat with- and I had to count this part too, 4 of the tiniest "slices" of onion I HAVE EVER SEEN IN MY LIFE outside of a McDonald's burger!!!!
Seriously, I had to get a spoon because the meat dribbles weren't even big enough to scoop up with a fork- much less spear! And, of course, it was pretty much fat and grizzle (how in the seven hells they managed to make actual FAT dry too- I honestly don't even want to know- I mean, I'm the first to admit that a chef's only as good as the quality of their ingredients- and that was obviously the majority of the problem but COME ON!!!!!)
Now, I'll grant, the baklava was good.... all three bites of it....
But, needless to say that given that I was starving at the time, I still managed to choke it down and, obviously, even after polishing everything off, I had to get up and make an ACTUAL dinner for myself.
Sooooo not going back because, I can only surmise that, they've somehow spied out the critics and gave them VIP treatment of some kind here- because these portions at these prices with this piss-poor service and bad quality of ingredients SERIOUSLY SUCKS!
I think the food is great. I especially like the Beef Shawarma and their salads.
I would like to love this place but when I was there the food was incredibly bland. I left thinking that I had just had the worst middle eastern food in my entire life. I much prefer the place on university boulevard.
Worst Middle Eastern food in Tucson.
Worst Middle Eastern food in town.
Oh man! Live and learn. One of the worst Middle Eastern / Greek, whatever you wanna call it restaurants this side of the Mississippi. We are sorry to sound so harsh but it was plain awful. On a positive note there are a couple of decent places for this style of cuisine in the area but we won't name names and play favorites here.
The food here is totally bland and NOTHING ordered between myself and the 3 other people I went with was remotely fresh. According to my friend, they got a new owner a couple years ago and that's when the food started to suck.
I also enjoyed the food, the tahini was great. Considering there were only a few customers, there was no reason why the indoor tables were not clean.
Tucson Weekly |
7225 Mona Lisa Rd. Ste. 125, Tucson AZ 85741 |
(520) 797-4384 |
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